December 23, 2011
Community Manager Training Course

It’s been exciting to see the evolution of the Community Manager role and how it is becoming mainstream across organizations ranging from start-ups to the Fortune 50 and with no matter as to profit…

•
October 27, 2011
Time to say goodbye…

I have decided that when the domain and hosting expire at the end of the year, to not renew them. Which means DigiScrapInfo.com And DigiScrapFinder.com will disappear…

It was great providing…

•
August 27, 2011
Next Stop – Community Strategist Role @Dell

Last week I tweeted this photo of my car being loaded on a truck destined for my next social engagement.

IMG00076-20110818-1503

On Monday, August 29th, I will start the next chapter in my career. I will be…

•
July 4, 2011
7 Tips to Improve Measuring Your Social Media Marketing Efforts

Marketing Sherpa recently published an article on improving Facebook measurement tactics. Adam Sutton included a number of quotes in which I was speaking in a general context beyond Facebook.

Here are the tactics and how I see them being applied to social media marketing in general across all channels:

•
June 22, 2011
5 Essential Steps to Building Community Online

I was asked to present a 3 hour workshop on Community Building as part of Online Marketing Summit in Minneapolis. There is a certain challenge in creating a deck that will provide for an unknown…

•
June 2, 2011
Professional Communities for Community Managers

Online community managers know that it’s not only the most gratifying career, but it can also have it’s challenges. Peer networks are the best place to support each other and share ideas with others…

•
May 19, 2011
Join Me at Online Marketing Summit in Minneapolis

The social web has put new demands on marketers and communications professionals. Digital marketing is an evolution of SEO PPC, email marketing and requires integrating web content and interactions…

•
May 8, 2011
A Picture is Worth Far More Than Words

Over the years I have presented many new ideas. It’s always a challenge to offer new methodologies along with compelling reasons for adoption of them. With social media this usually requires the…

•
March 9, 2011
The Interactive Interview Process in the Social Media Era

image The social web has greatly changed the search for the job seeker as well as the organization that is doing the recruiting. The interview starts long before the hiring manager meets the…

•
January 25, 2011
Celebrating Community Manager Appreciation Day

How did you celebrate Community Manager Appreciation Day today? #CMAD

After having spent a couple weeks in Europe I had planned to catch up on email and get ready to go to Chicago for this week….

•